🖥 IT Systems & Infrastructure
- Managed servers and firewalls: FortiGate 90D, Windows Server 2012/2022
- Administered MySQL databases, ensuring data integrity and availability
- Performed computer hardware and software maintenance across the organization
- Conducted daily data backups and implemented disaster recovery strategies
- Installed, monitored, and troubleshooted camera surveillance systems
- Managed weighbridge system operations for accurate measurements and reporting
📊 Business Applications & ERP
- Supported and optimized Hansaworld ERP system for seamless business operations
- Managed payroll and biometric systems, ensuring accurate employee records and timely processing
- Maintained and troubleshooted plant machinery software to minimize downtime
- Integrated ERP modules with other business applications for improved workflow
- Provided user training and technical support for ERP and related applications
- Generated reports and analytics to support management decisions
- Implemented software updates and patches to enhance system security and performance
🚀 IT Leadership & Strategy
- Oversaw daily IT operations to ensure smooth business functionality
- Recommended and implemented hardware and software upgrades for efficiency
- Directed company technology strategies in alignment with business objectives
- Proposed and deployed IT solutions to support business growth and objectives
- Led IT projects and coordinated cross-departmental technology initiatives
- Developed policies and procedures to strengthen IT governance and security